Terms of sales
The website www.yovngsterswalk.com dedicated to e-commerce is published by YOVNGSTER'S WALK®, a company with headquarters at 41-43 Rue Kronstadt, 75015 Paris, FRANCE, registered at the Paris Trade and Companies Registry under number 825 387 04600022.
All orders on the Site are subject to these terms and conditions. These are likely to be subject to changes and updates, the conditions applicable to the order of a product by a customer are those in force on the day of the order.
These general conditions of sale are subject to French law, except contrary mandatory provisions as arising from the Rome Convention on the law applicable to contractual obligations of 19 June 1980.
1 / THE CUSTOMER
The client declares to be a major physical person and legally capable. The customer must, during his first order on the Site, open a customer account and fill out an order form specifying certain mandatory fields so that his order of products can be taken into account by YOVNGSTER'S WALK®.
It is specified that the Products are intended for personal use of the User, without any direct relation to the professional activity of the latter. As such, the attention of the User is particularly drawn to the fact that the same User may only order a maximum of ten (10) Products of the same reference. In case of order higher than the above-mentioned number, the order can not be accepted.
The information communicated to YOVNGSTER'S WALK® as part of the opening of his account or during each of his orders must be complete, accurate and up-to-date. YOVNGSTER'S WALK® may, if necessary, ask the customer for confirmation - by any means - of this information and its identity.
On the Site, YOVNGSTER'S WALK® collects personal data. This data is necessary for the processing of the order and may be communicated in whole or in part to providers of YOVNGSTER'S WALK® involved in the execution of the order.
The customer is informed that this same personal data is also collected by an organization in charge of the analysis of orders and the fight against fraud credit card.
The website www.yovngsterswalk.com has been declared to the CNIL (French Commission Nationale Informatique et Libertés) under number 2038907V0 on 24/02/2017. The personal data stored on this site will be stored and used in accordance with the law n ° 78-17 of January 6, 1978 relating to data, files and freedoms. The customer has a right of access, modification, rectification, opposition and deletions of the personal data concerning him. To exercise this right, all you have to do is send an e-mail to: firstname.lastname@example.org
2 / THE PRODUCTS
The products offered for sale are those described on the Site. YOVNGSTER'S WALK® brings the utmost care and precision in the presentation and description of its products, within the limits of the technique and in compliance with the best market standards.
However, it is possible that non-substantial errors may appear on the Site, which the customer recognizes and accepts. In any case, in case of non-conformity of the delivered product with respect to its description on the Site, YOVNGSTER'S WALK® undertakes to correct this error: the consumer can either exercise his right of retraction or implement the guarantee of conformity of YOVNGSTER'S WALK®.
If the products ordered are no longer available, YOVNGSTER'S WALK® will inform the customer by e-mail as soon as possible and refund the price possibly charged by credit on the credit card.
3 / ORDERS
Order taking on the Site is subject to compliance with the procedure set up by YOVNGSTER'S WALK®, concretized by a succession of different screens showing the steps that the customer must follow to validate his order.
The customer will have the opportunity, before finalizing his order, to check the details of it and its total price, and correct any errors, before confirming it to express its acceptance.
Verification of the order:
YOVNGSTER'S WALK® will be entitled to refuse any order made by a customer with whom there is a dispute over the payment of a previous order as well as any order not in accordance with these general conditions of sale.
In this case, YOVNGSTER'S WALK® will inform the customer by phone or email. In the absence of the customer to proceed with YOVNGSTER'S WALK® to the correction of the erroneous elements or contrary to these general conditions of sale, YOVNGSTER'S WALK® reserves the right not to process the order.
The confirmation of the order:
Once the order is validated by the customer, YOVNGSTER'S WALK® acknowledges receipt by e-mail sent to the address provided by the customer. For this purpose, the customer formally accepts the use of the email for the confirmation by YOVNGSTER'S WALK® of the contents of his order.
This confirmation e-mail contains all the information provided by the customer as well as the agreed price and payment terms and, if applicable, any difficulties or reservations raised by the order. In addition, the customer will receive, at the time of delivery, for each of the products, the written confirmation of the price paid and the delivery costs charged to him.
It is recommended, for orders placed on the Site, that the customer keeps a copy (in electronic format and / or on paper) of the elements relating to his order.
4 / PRICE AND TERMS OF PAYMENT
The prices displayed on the Site are indicated in Euros. Prices are exclusive of taxes (in accordance with the law on small businesses), excluding delivery costs.
The prices invoiced to the customer are those in force on the date of the order.
For customers residing outside the territory of the European Union and Dom-Tom, it is specified that the prices displayed on the Site will be charged after deduction of VAT. These prices must be understood as "Duty unpaid" (or DDU "Delivery Duty Unpaid"), YOVNGSTER'S WALK® being physically unable to provide customers with accurate information on the total amount of the costs related to the rights and formalities of customs, import taxes applicable in the country where delivery is requested.
The payment of these expenses possibly necessary for the entry of the products ordered on the territory of delivery is with the only load of the customers, which they accept.
For all practical purposes, this information relating to the payment of additional costs in the event of a delivery request outside the European Union will obviously be specified on the Website to any customer indicating a delivery address outside the territory of the Union. European. The refusal of payment by the customer of customs fees leads to the cancellation of the order and its refund. Any transportation and customs fees paid by YOVNGSTER'S WALK® to recall the order will be deducted from the amount refunded. The payment of the total price of the products and the expenses of delivery is carried out by credit card.
The customer must therefore hold the credit card used. It accesses a dedicated space made available by a banking institution, which ensures the security and registration of the payment order. Payments by check are not accepted.
In the event that, for any reason (opposition, refusal of the issuing center ...), the debit of the sums due by the customer would prove impossible, the order will not be recorded by YOVNGSTER'S WALK®. YOVNGSTER'S WALK® has the right to cancel any order when the IP address of the customer is domiciled in a country other than the delivery address.
In the event of unavailability of product after placing an order, the Customer will be informed by email or telephone. He will have the choice to ask for the refund of the sums, or the exchange of the product. The refund will be made within a maximum of 30 days.
5 / DELIVERY
YOVNGSTER'S WALK® will make its best effort to have the order shipped within an average of one (1) to five (5) working days from the day following the validation of the order by the buyer.
Following shipping by YOVNGSTER'S WALK®, the delivery time will be three (3) to ten (10) days for any shipment in Collisimo Suivi Access. The package is deposited in the recipient's mailbox. If it can not contain the parcel, a notice of instalation is deposited there. The buyer only has to withdraw his package from his post office within 15 days.
Delivery is made to the delivery address indicated by the customer, it being specified that this must be the residence address of the customer or any other natural person of his choice. Delivery can not be made to hotels or PO boxes.
In case of delivery requested outside the European Union, YOVNGSTER'S WALK® may agree to deliver the products, but the customer will have to bear all the customs duties, taxes and other official charges as well as the expenses of accomplishment.
6 / THE RIGHT OF WITHDRAWAL
The customer has a right of withdrawal which he can exercise, without having to justify reasons, within a period of fourteen (14) days from the receipt of the products ordered.
To simplify the exercise of the right of withdrawal, YOVNGSTER'S WALK® asks customers to contact customer service by e-mail: email@example.com to inform of a product return.
The products must be returned in perfect condition, complete and accompanied by a copy of the documents attached to the order, at the following address: 41-43 Rue Kronstadt, 75015 Paris - FRANCE.
Products returned incomplete, damaged, damaged or soiled by the customer will not be refunded. Return costs and related risks are the responsibility of the customer. It is therefore recommended that he provide proof of this return, which implies that the products are returned with parcel tracking, or by any other means giving a certain date. The refund of the total invoice price (excluding delivery costs) of the returned products will be made by crediting the credit card no later than thirty days following the date on which the right of withdrawal has been exercised.
7 / GUARANTEES
The customer is invited to ensure that the product delivered to him corresponds to his order. He may inform YOVNGSTER'S WALK® by any means and, in particular, on the site under the heading "Contact" and then make your request by leaving us a message of any duly justified non-conformity of a product with his order and, after information of YOVNGSTER'S WALK®, return the product in question in perfect condition, complete and accompanied by a copy of the documents attached to the order to the following address: YOVNGSTER'S WALK, 41-43 Rue Kronstadt, 75015 Paris - FRANCE.
The customer will also have the possibility to contact the customer service by e-mail: firstname.lastname@example.org for any further information.
For non-compliant products delivered by YOVNGSTER'S WALK® to delivery addresses outside the territory of the European Union, the customer undertakes to indicate - by any means - to the customs services that it is a return of non-compliant products.
In the absence of possible exchange of the returned product, the refund of the total price invoiced (price of non conforming products and expenses of shipping) as well as expenses of return (within the limit of 20 €) will be made, by credit on the card bank no later than thirty (30) days following receipt by returned products.
YOVNGSTER'S WALK® legal warranties:
Notwithstanding the specific warranty terms that may be delivered to the customer with the delivered product, YOVNGSTER'S WALK® products sold on the Site are subject to the following legal warranties:
Article L.211-4 of the Consumer Code: "The seller is required to deliver goods in accordance with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, the assembly instructions or the installation when it was charged to it by the contract or was carried out under its responsibility. "
Article L.211-5 of the Consumer Code: "To be in conformity with the contract, the property must: 1. Be fit for the usual use of a similar good and, where appropriate: - correspond to the description given by the seller and possess the qualities that he has presented to the buyer as a sample or model; - present the qualities that a buyer can legitimately expect based on the public statements made by the seller, the producer or his representative, particularly in advertising or labeling; 2. Or have the characteristics defined by mutual agreement by the parties or be fit for any special purpose sought by the buyer, made known to the seller and that the latter has accepted. "
Article L.211-12 of the Consumer Code: "The action resulting from lack of conformity is prescribed by two years from the delivery of the goods. "
Article L.211-13 of the Consumer Code: "The provisions of this section do not deprive the purchaser of the right to exercise the action resulting from latent defects as resulting from Articles 1641 to 1649 of the French Civil Code. or any other action of a contractual or extra-contractual nature which is recognized by the law. "
Article 1641 of the Civil Code: The seller is bound by the guarantee for reasons of hidden defects of the thing sold which render it unsuitable for the use for which it is intended, or which diminish so much this use that the buyer would not have it acquired, or would have given a lower price, had he known them. "
Article 1648 paragraph 1e of the Civil Code: "The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect. "